Effective Date: July 14, 2026
East Water Street ( “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website located at https://www.eastwaterstreet.com (the “Site”), how we use and share that information, and the choices available to you.
By using the Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information you provide to us directly When you submit our contact form, you may provide information such as your name, email address, phone number, company name, and any details you choose to include in your message. We collect only what you choose to submit.
Information collected automatically When you visit the Site, certain information is collected automatically, including your IP address, browser type, device type, pages visited, time spent on pages, and referring website. This information is collected through Google Analytics and similar tools.
Cookies and tracking technologies The Site uses cookies and similar tracking technologies to operate and improve the Site and to support analytics. Our cookie consent and preference management is handled through OneTrust. A full list of cookies used on the Site, along with the ability to manage your preferences, is available on our cookie policy page.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our contact form
- Operate, maintain, and improve the Site
- Understand how visitors use the Site through analytics
- Detect and prevent spam, fraud, and security threats
- Send marketing communications, if you have provided your information for that purpose or otherwise consented to receive them
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share information with the following categories of third-party service providers, solely to help us operate the Site and our business:
- HubSpot, our customer relationship management platform, used to store and manage contact form submissions and, where applicable, marketing communications
- Google Analytics, used to understand Site traffic and usage patterns
- OneTrust, used to manage cookie consent and privacy preferences
- CleanTalk, used to detect and prevent spam submissions
- Wordfence, used to protect the Site from security threats, which may involve processing IP addresses and request data
Each of these providers processes information according to their own privacy policies, and we encourage you to review them if you have questions about how they specifically handle data.
We may also disclose information if required to do so by law, or in connection with a merger, acquisition, or sale of assets, provided the receiving party agrees to handle your information consistent with this policy.
Email Communications
If you provide your email address, we may use it to respond to your inquiry and, where you have consented or as otherwise permitted by law, to send you marketing communications about our services. You may opt out of marketing emails at any time by using the unsubscribe link included in those emails or by contacting us directly. Opting out of marketing communications will not affect our ability to respond to a direct inquiry you’ve submitted.
Data Retention
We retain the information we collect for as long as necessary to fulfill the purposes described in this policy, including maintaining business records, responding to inquiries, and complying with legal obligations. Contact and marketing information stored in HubSpot is retained until you request deletion or until we determine it is no longer needed.
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, which can include the right to request access to, correction of, or deletion of information we hold about you, and the right to opt out of certain uses of your information. To make such a request, please contact us using the information below. We will respond in accordance with applicable law.
You can also manage cookie preferences at any time through the preference center linked on our [Cookie List] page.
Children’s Privacy
The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect, including secure hosting, HTTPS encryption, and security monitoring tools such as Wordfence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us at:
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